How can we help?

Azan AI is a practical productivity workspace for creating, converting, enhancing, and automating everyday outputs such as PDF edits, QR codes, product images, and ecommerce copy.

Create an account, choose a tool from the tools catalog, add the requested inputs, and run the workflow. You can review completed work from your account history when history is available for that tool.

Azan AI includes practical workflows across PDF Studio, QR generation, product imagery, listing writing, SEO, translation, and related creator or ecommerce tasks. The tools catalog shows what is available in the current workspace.

Credits are the unit used to run paid workflows. Each tool displays its credit cost before you run it, and successful runs deduct credits from your balance. For plan and balance details, visit Credits.

Yes. Every account starts on the free plan with 20 credits every month and no credit card required. When you need more, paid plans add higher monthly credit allowances and support levels — see Pricing.

Credits are intended to be deducted when a workflow is submitted for processing. If a platform-side technical failure prevents a requested output after credits are consumed, contact support so the run can be reviewed.

Unused credit behavior depends on the plan or purchase type shown at checkout or in your account. For billing-specific questions, see Billing Help.

Payment-related data is handled by Paddle as Azan AI's authorized reseller and Merchant of Record rather than stored directly by Azan AI. Paddle supports payment processing, billing, taxes, invoices, and payment-related customer support.

For invoices, payment questions, subscription questions, or account billing issues, start with Billing Help or contact us through Contact.

Refund eligibility depends on the transaction type, usage, technical circumstances, and applicable law. Review the full Refund Policy for details.

Files and prompts you upload are processed only to deliver the tool output you request. This may include sending content to AI model providers or infrastructure providers that help operate the Service.

Azan AI does not use uploaded files to train its own AI models, does not claim ownership of uploaded files, and does not sell uploaded files or generated content.

Uploaded files and outputs may be retained for a limited period to provide downloads, history, support, abuse prevention, and service reliability, then deleted or anonymized according to Azan AI retention practices.

Depending on your location, you may have rights to access, correct, export, object to processing of, or delete personal information. Review the Privacy Policy and use Contact to make a request.

Azan AI is designed for modern desktop and mobile browsers such as current versions of Chrome, Safari, Edge, and Firefox. Keeping your browser updated helps file uploads, downloads, and interactive tools work reliably.

Yes. Marketing pages and tool surfaces are designed to be responsive, although some file-heavy workflows may be easier to complete on a larger screen or with a stable connection.

Try refreshing, checking your connection, and running the workflow again with the required file type and inputs. If credits were consumed but no output was delivered because of a platform-side issue, contact us through Contact.

Use the Contact page or email support@azanai.cloud. Include your account email, relevant run or order details, and a short description so support can investigate faster.

Yes. Send workflow ideas, missing tool requests, or product feedback through Contact. Practical details about your use case help the team prioritize improvements.